•1 min read•from travel
Has anyone filed a claim with Generali travel insurance for illness-related trip cancellation?
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Has anyone filed a claim with Generali travel insurance after canceling a trip due to illness? I recently had to cancel my travel plans because I was seriously ill with a high fever and flu-like symptoms. Although I didn't visit a doctor in person, I do have a telehealth note confirming I wasn't fit to travel. Now, as I prepare to file my claim, I'm asked to sign a medical records release.
I had to cancel a trip because I got really sick (high fever, flu symptoms) and wasn’t able to travel. I didn’t go in person, but I do have a doctor’s note from a phone/telehealth visit confirming I wasn’t fit to travel.
Now that I’m filing the claim, they’re asking me to sign a medical records release. I’m a little unsure what to expect here.
Curious if anyone has gone through this:
Do they actually follow up with your doctor?
Is a telehealth note usually sufficient?
Anything that helped your claim get approved or delayed it?
Appreciate any firsthand experiences or tips 🙏
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