•1 min read•from travel
Passport Verification - Cant Complete Check-in (United)
Our take
It can be frustrating when unexpected passport verification requirements pop up during travel preparations. In your case, since your partner successfully uploaded his passport to the United app and is marked as "travel ready," he’ll need to verify his passport at the United desk upon arrival at the airport to receive his boarding pass. As long as you both arrive early enough for him to complete this step, you should be good to go! Just remember to stay positive and enjoy the adventure ahead!
UNITED AIRLINES. Flying from USA>Rome, Italy. I was successfully able to check in to my flight. My partner had already uploaded his passport to the United app and was "travel ready". Upon check-in it is saying he needs to verify his passport at the United desk upon arriving to the airport. It will not give him a boarding pass until he does this.
Are we all good as long as we get to the airport early enough for him to check-in and show his passport to the agent and get a boarding pass? So frustrating they do this, just puts me on edge.
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